Frequently Asked Questions
Everything you need to know about our floral designs and home goods.
When will my order ship?
Most orders are processed within 1-3 business days. During peak holiday seasons or major product launches, processing may take up to 5 business days before your items are handed to the carrier.
What is your return policy?
We accept returns of unused, unopened merchandise in its original packaging within 30 days of purchase. Please note that personalized items and final sale products are not eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your location and the weight of your order.
Can I change or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. Please double-check your shipping address and cart items before finalizing your purchase.
Are your paper products eco-friendly?
We are committed to sustainability. The majority of our paper products are printed on FSC-certified paper stocks with high-quality inks, and we prioritize environmentally conscious manufacturing processes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and shop pay installments for qualifying orders.